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Services

Converged Communication Systems and Avaya Global Services provide the best nationwide phone system support and maintenance for both telephone and data equipment. Small business, mid-sized companies and large enterprises will receive the telephone systems, IP telephony solutions and support they need for successful communication practices.

  • Avaya System

    Converged Communication Systems has a knowledgeable and dedicated in-house support team ready to assist with any Avaya-related services including equipment, installation, training, programming, support and maintenance. We are fully certified and authorized in the sales and support of Avaya systems. If your business is already an Avaya maintenance customer, CCS can help manage your account to make sure you are set up with the best plan for your business needs.

  • Support

    Converged Communication Systems wants our customers to feel at ease knowing their system is secure. Our maintenance plan ensures that your technology remains safe under our proactive monitoring. If an issue comes up, our team will be able to offer quick and reliable solutions. Whatever your next voice or data project, let the support group at CCS can help.

  • Programming, Training, Installation and Maintenance

    Avaya Communication offers easy to use support services and management tools. They offer training to end users and administration to make sure the technology is being used to its full capability. That guarantees the business receives a better return on investment. If you would prefer not to program the phone systems yourself or would like a fully managed solution, give us a call. Converged Communication Systems can perform any changes or additions to your system remotely.

  • Data Network

    Converged Communication Systems can assist in building and maintaining your data network and infrastructure. Our support center can remotely monitor and diagnose any issues that may come up. We can also offer our services as IT consultants or an IT staff for those companies without in-house IT personnel.

  • Other Products & Services

    • HD Videoconferencing
    • Business Phone Systems
    • Standard PBX Systems
    • Full VoIP & SIP Solutions
    • Hybrid Phone Systems 
    • Data Networks (Routers & Switches)
    • Structured Cabling (Voice & Data)
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    • Carrier Services (Voice & Data)
    • In-house Installation 
    • Programming 
    • Full Project Management & Consulting 
    • Admin/End-User Training
    • Wireless Solutions
    • In-House Service and Support

  • CCS Services Overview

    Converged Communication Systems works to take the communication issues out of your company’s hands. Our support and maintenance team, along with Avaya’s Global Service coverage, provides the best support, programming, installation, maintenance and solutions to all other IT and telecommunication requests. From business telephone systems, VoIP Telephony solutions, complex telephony applications, telephone service, IP phone service, data internet service or IT support/consulting, Converged Communication Systems will be your greatest ally.

For more information, contact us today
877-598-3999
Minnesota@convergedsystems.com