5 Benefits of VoIP for Small Business

Closeup of the finger of a businessman making a call on a landline telephone pressing the buttons on the keypad to dial the number.  Companies utilizing VoIP experience multiple benefits in the work environment.

Implementing the most productive phone systems for your small business can be a challenging task. How can you get the best features without paying too much? VoIP (Voice over IP) systems provide one of the most efficient methods for managing company-wide phone requirements for small businesses. Conventional phone systems use confusing switchboards and take up a lot of space, while VoIP systems are virtual and can handle many requests automatically. There are many benefits of using VoIP instead of conventional PBX systems, but we will focus on the top 5 benefits of VoIP for small business.

 

Cost-Effective

 

VoIP are much more cost-effective than conventional PBX systems.  VoIP systems have no boundaries. For instance, you may live in another country, yet you can subscribe to a phone number in the United States. This makes it much more affordable to make calls to the States, as all calls will be treated as domestic calls and there will be no additional long distance charges.

 

The costs for hardware, wires and cables, lines, manpower, and frequent maintenance makes conventional PBX systems an unattractive choice. By merging the data network and the phone network, the need for multiple conflicting networks within the company is eliminated. VoIP also eliminates the need for hiring one team to work on the voice network, and another team to work on the data network. The reduction of required manpower, monthly (and as-needed) maintenance and troubleshooting, and hardware costs make VoIP an extremely cost-beneficial choice.

 

Scalability and Features

 

One of the best aspects of VoIP systems is the ability to add, delete, increase, or reduce features at any time. You only pay for what you use, unlike conventional PBX systems, which typically have you pay a fixed monthly price. With VoIP systems, you can eliminate unnecessary features from your plan. If at any time you realize you do need new features, they can be added quickly without much cost. To upgrade a conventional PBX system, you may need to buy expensive, updated hardware and you may even have to overhaul your entire PBX system to be compatible with new features.

 

Portable Numbers

 

The ability to port numbers can be a huge asset to small businesses. It can also be the determining factor in whether or not you wish to upgrade your phone systems. If you have to change all of your company numbers, your business runs the risk of losing revenue and clients to competitors.

VoIP travels anywhere you go. As long as you have an internet connection, you can use the same features and the same numbers anywhere in the world. This allows you to utilize the services of remote employees or freelancers in many different parts of the world.

 

Integration

 

VoIP features are able to be integrated with other applications to enhance business productivity and employee efficiency. Some integrated features include voicemails delivered via email, a voice call button on emails, and click-to-call capability on websites. On conventional PBX systems, many features would be unable to integrate between voice and data networks.

 

Easy to Use

 

Customers and company employees both love user-friendly systems. Customers don’t want to deal with complicated options when they call, and employees that have to deal with confusing switchboards and outdated, error-prone systems won’t be very productive. Maintenance time and costs for keeping those old systems maintained, updated, and fixed will really eat into company productivity, and downtime may become an issue.

VoIP requires very little technical knowledge to install and maintain. There is no need for multiple systems for voice, data, and fax lines, it is all integrated together into one neat little package. The GUI (Graphical User Interface) is very easy to use, and provides simplified options to add speed dial, change call-forwarding options, blacklists and whitelists, call block options, on-hold options such as music and voice features, extensions, and much more.

 

Converged Systems lists a host of products and services on our website that may be beneficial to you, and explains them in detail. If our offerings apply to your area of need, call us today at (877) 598-3999 to schedule a free evaluation of your business telephone needs, or fill out the contact form on our website.

Share Button
Facebooktwittergoogle_pluslinkedin
This entry was posted in Phones. Bookmark the permalink.