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Category Archives: Phones
4 Benefits of Using a Call Center
In the world of business, an element of crucial importance is communication. This is especially the case when working with a customer base, who are often anxious to get answers about problems, products, items they’ve bought, or just general information. … Continue reading
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How Smartphone Use is Impacting SEO and Your Marketing Strategies
Mobile technology has evolved to an impressive point and only continues to grow each year. 2016 alone will bombard us with a host of new smartphone models and powerful options, popularizing the way people connect to each other and the … Continue reading
Choosing the Best Model for Your Business Telephone System
When you’re selecting the right phone setup for your business, you need to consider three important questions. The good news is you already have all the information you need to answer these questions, because they’re about your business. First, do … Continue reading
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Implementing Avaya Phone Systems in St. Paul: How a Certified Avaya Partner Can Help
For many companies and organizations, implementing a new Avaya telephone system is a significant undertaking in terms of cost and installation. If your St. Paul-based company or organization is among them, choosing a certified Avaya partner instead of a non-certified … Continue reading
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The Cost of Not Having Call Reporting
Call reporting for business is essential to creating a successful telephone management system. Call reporting systems are easy to use, customizable, scalable, and provide a variety of tools to help companies maintain a voice system that is cost-efficient, highly-productive and … Continue reading
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Moving Your Business Phone System to the Cloud
Moving your business phone system to the cloud may seem like a huge task, but the process has actually simplified in recent years. Now it can be as simple as signing up online. Although large phone systems are a bit … Continue reading
Strategies for Minimizing On Site Assistance
Not so long ago, most Avaya phone system issues were addressed on site by trained Avaya technicians. Today, the proliferation of software as a service (SaaS) gives providers of Avaya phones support in Minneapolis and other cities the ability to … Continue reading
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How Can an Avaya Business Partner in Minneapolis Improve Phone Service?
Telephone systems have been adapted to offer greater efficiency in terms of data that is accessible using a phone from Avaya. Examples of information that can be integrated into the phone system and accessed If your company is located in … Continue reading
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Pros and Cons of Managed Phone Systems
Avaya phone systems in Minneapolis and other cities are typically implemented on one of four models: hosted, managed, hybrid, or in-house. Each model of implementation offers important benefits, depending on the needs of a prospective customer. There are pros and … Continue reading
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Avaya Phone Systems Minnesota: Advantages of Buying Your Own System
Providers of Avaya phone systems in Minnesota frequently offer three basic models of phone system deployment: the hosted model, in which the provider owns the system and allows the customer to use it; the managed model, in which the … Continue reading
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