Avaya Service Contracts in St. Paul, MN: How to Choose the Right Contract

If you are looking for Avaya service contracts in St. Paul, Minnesota, you shouldn’t have any trouble finding a service provider. Finding a provider that is the best fit for your company’s needs, on the other hand, can be challenging. If telephone services are a vital part of your company’s internal and external communications, you can’t be too careful in your choice of phone service providers. Below are three tips that will help you contract with the right Avaya service provider.

Define the Services You Need

Service providers will naturally try to sell you all the services they can. To limit your IT costs to the communication services you need, be sure to define what those services are before you enter the contract negotiation process. If you need help defining your company’s Avaya telecommunication needs, speak with an IT consultant at Converged Systems today.

Choose the System You Need

If you are implementing a new phone system, you can implement it on one of three models: a managed model, in which you own the hardware and software and pay a service provider to maintain them; a hosted model, in which the hardware and software are owned and maintained by the service provider; and an onsite model, in which you own and maintain the telephone system. For help choosing the right model, call Converged Systems.

Choose a Certified Provider

Not every company that offers Avaya service contracts in St. Paul, Minnesota, is certified to work on Avaya products. Furthermore, non-certified companies do not use the manufacturer’s proprietary diagnostic tools to resolve the majority system alarms remotely. To find a certified Avaya provider in your area, use Avaya’s partner locator website, or call Converged Systems.

Contact Us Today

If your are looking for Avaya service contracts in St. Paul, Minnesota, look no further than Converged Systems. We are certified by Avaya to install, repair, and maintain Avaya phone systems. We will help you choose the best contract options for your telecommunications needs and IT budget. For more information about our services, call us today at at (877) 599-3999, or click here to use our contact form.