If your St. Paul-based company uses an Avaya telephone system and is looking for ways to support productivity, receiving support from a provider of Avaya service contracts in St. Paul, MN, is one way to do it. Certified Avaya business partners offer various services that help companies get the most out of their phone system and support everyday business functions. Below are some examples of services that could help your company support productivity.

After Hours Installation

If your company needs phone system upgrades, performing them during work hours could get in the way of daily business functions, especially when it comes to running cables and installing telephone hardware in work stations. Converged Systems gives you the option of having the system installed after work hours to make the new installation as hassle-free as possible.

Employee Training

After the system is upgrades, we provide training sessions to teach your employees how to get the most out of the new telephone system. Training can be conducted at the site of the customer, and will be handled by trained technicians who specialize in designing, installing, and upgrading Avaya telephone systems. Learning to use a phone system has never been easier.

Proactive Monitoring 24/7

We can monitor your Avaya telephone system around the clock, providing the ultimate assurance that system alarms will be addressed quickly. Our elite diagnostic tools resolve a majority of system alarms remotely. If a problem requires onsite assistance, we will deploy Avaya technicians to your location to address the issue as expediently as possible.

Scheduled Maintenance

Telephone systems need scheduled maintenance to maintain a high level of functionality. Our technicians will perform scheduled maintenance on the hardware and software assets of your telephone system to ensure that they remain in top operating condition. Avaya Service Contracts in St. Paul, MN, that include maintenance help to prevent time consuming repairs.

Contact Us Today

Converged Systems understands what it takes to help businesses of all sizes support productivity with telecommunication solutions. Having a system installed after hours, training employees to use the system, proactively monitoring the system, and performing scheduled maintenance all help to support productivity in the workplace. For more information about Avaya service contracts in St. Paul, MN, call us today at (877) 950-2999, or use our contact form.