The productivity your Minneapolis-based company receives from its Avaya telephone system depends partly on the provider of Avaya services in Minneapolis, Minnesota, with which it partners. Providers of Avaya services in Minneapolis, Minnesota have different areas of expertise, some of which may not be a good fit for the needs of your company. Furthermore, some providers have a better reputation for customer service than others.

Choosing a Provider

With these things in mind, it is important to be shrewd about choosing a telephone service provider, one that will meet the needs of your company and then some. If this is your first time choosing a provider of Avaya services in Minneapolis, the process shouldn’t be difficult. However, it helps to remember some important tips that make the process easier. Below are helpful tips for choosing a certified provider of Avaya services in the Minneapolis area.

Use the Locator Website

Avya has a partner locator website that is easy to use. Just visit the site, enter your location and area of need, and the website will produce a list of certified Avaya business partners in your general area. Using the locator website is the best way to start, as it allows you to search for certified Avaya partners, which are the kind of companies with which you want to do business.

Choose a Provider that Works with Companies Like Yours

You ideally want to work with a provider of Avaya services in Minneapolis that has worked with companies that are of the same size and in the same industry as yours. The size of your business and its area of expertise are likely to have a significant bearing on the type of services you need. A company that is familiar with your needs is the one you want on your side.

Choose a Provider that Specializes in Your Area of Need

Most companies implement a new telephone system with some major goals in mind, such as improving inter company communication, improving intra company communication, and improving mobile communications, to name a few. Before you sign a contract and start letting the provider design a phone system, be sure that it has experience meeting your specific needs.

Choose a Provider with Various Service Plans

The more service plans a provider of Avaya services in Minneapolis offers, the greater flexibility you will have with using the company’s services. Companies’ Avaya telephone needs gradually change over time, and having the opportunity to simply switch service plans instead of moving to a completely new service provider is worth plenty of time and money.

Contact Us Today

If your company is looking for a provider of Avaya services in the Minneapolis area, contact Converged Systems. We are a certified Avaya partner that assists all types of companies with designing, implementing, and managing Avaya business telephone systems. Instead of selling one size fits all service plans, we tailor a plan around your specific needs to help you save money. For more information, call us today at (877) 950-2999, or use our contact form.