Signing a contract with an Avaya business partner in Minneapolis, MN, puts many companies in touch with the support they need to implement a business phone system. If your company needs the help of an Avaya business partner in Minneapolis, MN, to address telecommunication needs, it is important to make the following considerations before you sign a service contract.

Early Termination Clause

Some service providers insert an early termination clause into the contract that allows them to cancel the agreement at their discretion. When this is the case, the customer should make sure that enough advance notice will be given prior to cancellation. The customer may also wish to apply a surety bond (e.g. contract bond) to the service contract to protect financial interests.

Price Escalation Clause

Many service providers increase their cost of service by a certain percentage each year to account for inflation. In some cases, this practice is spelled out in the service contract, and stipulates that prices will increase by a certain percentage (an increase of between 2 percent and 4 percent is common) at the end of the calendar year. Could you afford the increase?

Service Upgrade Options

The telecommunication services you need at the beginning of the contract may not be the ones that you need a few months later, when the contract is still active. This is why it is important to only sign a service contract that allows you to make service upgrades during the contract period. Otherwise, you may get stuck with paying for services that you no longer need.

Parties to the Contract

Some business telecommunication companies outsource certain client services to third party providers. This is typically done to cut costs and/or secure access to expertise that the company doesn’t possess in house. However, for the customer, this situation can make it difficult to predict service quality, as more than one party is involved in rendering service.

Contact Converged Systems

If you are looking for an experienced Avaya business partner in Minneapolis, MN, Converged Systems is the company to call. Before you sign a contract with us, we will give you plenty of time to review the proposed contract, and answer any questions that you may have about the terms of the agreement.

Call us today today at (877) 950-2999 to schedule a free evaluation of your needs, or fill out our contact form. We look forward to assisting you with your business telecommunication needs