A Private Branch Exchange (PBX) is a telephone switching system that a private organization uses to concentrate central office telephone lines and foster intercommunication between any number of telephone stations within the organization. PBXs are typically implemented on one of three models: an in-house model, a managed model, and a hosted model. Below are several important benefits that organizations receive when they implement a PBX on a hosted model.

Low Upfront Cost
A provider of Avaya services in St. Paul, Minnesota own and maintain the hosted PBX. Consequently, implementing a hosted model typically involves a lower cost of implementation than implementing a PBX on a managed model in which the customer owns the PBX and pays a third party to maintain it; or an in-house model, in which the customer owns and maintains the PBX.

Fixed Operating Costs
Having a provider of Avaya services implement a hosted PBX is a good way to turn variable operating costs into fixed operating costs. Instead of paying to maintain and repair the system, you simply pay an affordable monthly service fee. The more fixed IT operating costs your company has, the more accurately it can plan the annual IT budget.

Advanced Calling Features
Using a hosted PBX puts you in the position to take advantage of the service provider’s latest advanced calling features, such as fax to email, voice messaging, auto attendant, remote call management, and many more. As your company’s telecommunication needs evolve, you can work with the service provider to implement the calling features you need to maximize productivity.

Easily Scalable
In terms of time and money, the features of a hosted PBX are easier to scale up and down than the features of a managed model or an in-house model. A quick consultation with the service provider is all it takes to reorient the system to meet your new telecommunication needs. If your telecommunication needs are evolving, implementing a hosted PBX is an excellent option.

Conclusion
Low upfront cost, fixed operating cost for the PBX, advanced calling features, and a PBX that is easily scalable are four important benefits of using a hosted PBX. If your St. Paul-based organization needs to implement an Avaya PBX, Converged Systems will provide the Avaya services that you need to get the system up and running. For more information about using a hosted PBX, call us today at (877) 950-2999  or use our contact form.