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Tips for Finding an Avaya Business Partner in St. Paul, MN

Many Avaya business telephone systems have the capacity to deliver new, dynamic features for collecting and sharing information, connecting with other parties, and simplifying the operation and maintenance of the business telephone network. However, to realize these benefits in their … Continue reading

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Things to Consider Before Signing a Contract With an Avaya Business Partner

Signing a contract with an Avaya business partner in Minneapolis, MN, puts many companies in touch with the support they need to implement a business phone system. If your company needs the help of an Avaya business partner in Minneapolis, … Continue reading

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Why Flat Rate IT Is The Best Option For Small Business

A flat rate pricing strategy is one in which the customer pays a fixed amount of money for any services rendered. The price of the services is usually decided beforehand. Many companies, especially the smaller businesses adopt this method of … Continue reading

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Key Maintenance Services for Small Businesses

If your small business in the Minneapolis area needs a provider of Avaya maintenance in Minneapolis, MN, Converged Systems is the company to call. We have years of experience helping small businesses implement the Avaya services they need for a … Continue reading

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Which Level of Avaya Support Do You Need?

Realizing that your company needs Avaya phone system support in Minneapolis is half the battle. Next comes deciding what level of support would work best for your business: hosted support, managed support, or hybrid support. Each option has unique advantages … Continue reading

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Tips for Receiving the Best Avaya Contract

If your company needs a new Avaya telephone system, you will need to do some planning before you sign a service contract, or pay for the new system outright. For most companies, there are four steps for receiving the best … Continue reading

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Frequently Used Passwords of 2014

Think you’re protected from web attacks with your strong passwords? When hackers seize control of computers to create botnets, they can cause plenty of collateral damage, and their ticket in is often stupid-simple: terrible passwords. SplashData has just released its … Continue reading

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Top Tech Fails of 2014

This year was a busy one for the tech industry. However, with the successes came some definite fails. Check out our list below: Amazon’s Not-so-hot Fire Phone Back in June, Amazon introduced its new Fire Phone with extensive hype at its … Continue reading

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Avaya and Google Collaborate on Contact Center

Avaya recently announced it is working with Google on innovative contact center solutions for businesses. The collaboration combines Avaya’s expertise in customer engagement technologies with Google’s expertise in Web applications and Chromebooks. The initial project provides new contact center agents … Continue reading

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Tumblr Video Ads

Tumblr is launching video ads today, a first for the blog network. The new ad units, called “sponsored video posts,” arrive just a week after Yahoo CEO Marissa Mayer announced during the company’s third-quarter earnings presentation that Tumblr is projected … Continue reading

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